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I need a record of my luggage that was delayed for three days when we arrived at Kigali Aiport. Can someone provide this information. Details are:
Names - Sharon Wheale and George Maslany
Flight TK 0606 from Istanbul to Kigali on February 4, 2013, 18:40. The luggage was to arrive on Feb. 5 at 1:30 am with us, but did not arrive until Feb. 7.
My email address is email@example.com
@anonymousflyer-I've tried the lounge there too and its excellent! I think it was called Pearl Lounge. Internet was fast, food was tasty, staff were friendly, seats were comfortable and whats great is that they allow walk-in passengers (I was flying economy).
There is a new business class lounge at the airport which opened in August 2011 with free food, drinks and Internet access. Any passenger can use it for USD25 it is a welcome relief for anyone in the packed boarding gate sitting on the floor because there are not enough seats. They have a great bar for a cold beer before you get on board your flight.
The airport is very simple to navigate within...it's clean...security and customs staff are polite...departures area has a small lounge with tv...sound is a bit loud, but not really an issue...there is a small shop to purchase duty free...bathroom facilities are available and have always been clean and generally functioning...upon arrivals, fill out the 'entry' card...have 60 U.S. available to pay for your visa...that's if you are arriving from a country that requires a visa for entry into Rwanda...my arrivals and departures have all been on time or within 15 min of scheduled timings...even the one before Christmas 2010 from Amsterdam....there is a small vip lounge...basically, from my experiences to date, it's a decent facility...just be patient and relax...
Considering that most of the people in Rwanda don't have air conditioning, I'm pretty sure you need to get over yourself and stop being such a spoiled brat.