http://www.ourairports.com/airports/KLAX/comments.html Comments left by OurAirports members who have visited Los Angeles International Airport. http://www.ourairports.com/comments.html?comment=557 Fri, 03 Aug 2007 19:55:50 -0400 http://www.ourairports.com/comments.html?comment=557 <p>Not my favorite place...</p> <p>Must have been due to rush hour with all the transpacific flights landing pretty much at the same time, after a very long flight from Sydney, took over an hour to go thru immigration, almost missed connecting flight to ATL... how stressful and frustrating.</p> <p>Another time on the way back to Sydney from Atlanta, flying with UA via O'Hare, the connection was missed due to weather delays. Stuck there for 24 hours, UA wouldn't give me my luggage back (so I had to wear the same stinky clothes for 48hrs), only got a lousy hotel room, no compensation or apology. Compare that to SQ when in a similar ordeal I was given a pack with some clothes and toiletry, plus about US$100 cash equivalent.... Shall I also mention that I was flying business on UA and economy on SQ when this occured. I understand the operational constraints, no worries there, but when it comes to customer service UA, DL and AA have a lot to learn from asian carriers like SQ, CX or TG.</p> <p>Oh well other than that I never been to LA before so I went to see the Getty museum, quite interesting really.</p> http://www.ourairports.com/comments.html?comment=532 Sun, 29 Jul 2007 21:34:43 -0400 http://www.ourairports.com/comments.html?comment=532 <p>Let me count the times I've been through here ... let me count the ways the airport has disappointed me. A great case study in how _not_ to build an airport.</p> <p>One bright spot for me, this is where my wife first entered the US back in 2001 so it will always hold a warm spot in our hearts as the true beginning of our life together.</p>