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I guess you could say that. A very "special attitude" indeed. They are usually very mean to the Vietnamese origin people. It felt almost like they harrassed us. You would think they are nice to their own people. I dread going to Vietnam because of that.
I am really surprised to read about the bad experiences some people here had at the airport. I travelled 8 times to Vietnam the last 8 years and I had never such an experience. People always were very polite and helpful. Do customs at this airport have a special attitude to people from Vietnamese origin? I myself am from Europe.
I am an American expat and I routinely get ripped off by airport customs at HCMC. One thing I have found is that you can negotiate. It is shameful and even India doesn't do this. Not a very good face for tourists. I am used to it but it is aggravating nonetheless.
I would call and give the name on his tag to AIr port director, they will find out what time and who are in charge of that period. It's unacceptable treat.
My wonder on the trip arrival, do airport have the duty free inside arrival terminal so I can buy some stuff for my relatives? do you?
I was travelling back to vietnam for christmas (i am an expat), and I brought a lot of christmas presents for my friends and colleagues. I was on my way out when the customs guy ordered me to open my bag and when he saw the goodies he said I had to pay for bringing in those stuff (they were trinkets, random things really). I told him I wasn't selling them, and that they were gifts (very obvious because they were in little bags). He picked 3 really nice items and he asked if he could have them. He had a really cheeky smile on his face and he said he was gonna give them to his wife. Which was really annoying because it was either pay up, or give me some stuff. My hands were tied, and i felt like i was mugged. seriously.