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Johannesburg International Airport, Jan Smuts International Airport
Comment thread "noise levels in departures" for OR Tambo International Airport
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Comments 1 to 2 of 2 in the thread "noise levels in departures" (OR Tambo International Airport):
I quite agree with your comments but unfortunately or what ever this is part of African culture I am told that by talking loudly implies that they are not saying anything behind each others back and if you understand their language therefore you would not be offended thats the best way I can discribe it I could stand to be corrected but this is the way it was explained to me as a Europane Immigrant.
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Your staff - from the check in staff right through to cleaning and those manning the coffee shops feel quite compelled to shout to one another as loudly as possible with total disregard for the image of the company, the deafening noise levels that they create and the discomfort of the passengers. Unfortunately, as beautiful as the airport design is, the halls are 'hollow' and the noise created by your staff travels. Maybe if you educate them to speak in normal tones that would help.